RCGP Guide to GP Services
The Royal College of General Practitioners has produced a guide which provides helpful information on all aspects of using GP Services. Please find a link to the guide below
How do I register with the practice?
We welcome all new patients who have moved to our catchment area. To register, please come along to the surgery with proof of ID and complete the registration form and new patient questionnaires that our receptionist will give you. You will be registered immediately with the Practice, but bear in mind that it may take a few weeks for your full medical records to reach us.
Alternatively you may print off the online versions of the Registration Form and the Medical Questionnaires (see links below). Complete them and bring them and identification with you on your first visit to the practice. Identification documents can be a European Union (including British) passport, UK Drivers Licence and a Utility bill or Telephone (not mobile) bill to confirm your address.
Can I register at the practice as a temporary patient?
You can register at Morland House Surgery as a temporary patient for up to 3 months, which allows you to stay registered with your permanent GP at the same time. At the end of this period, you can apply to re-register with us as either a temporary or permanent patient.
We welcome temporary applications from anyone residing in the practice area (see below) for more than 24 hours and less than 3 months, although we cannot guarantee being able to grant registration to everyone. We will not be able to register you as a temporary patient if you are already registered at another practice in the area. We will, however, always offer immediately necessary primary care, regardless of your association to the practice. More details on this can be found below.
If you are going to be staying in the area for more than 3 months, we recommend that you register as a permanent patient, as this allows us access to your full medical record and we can assign you a “usual doctor”. This will ensure we can provide you with the most comprehensive care and greater continuity, which is particularly important if you are receiving treatment for a complex condition or multiple health problems.
What immediately necessary care do you provide?
Wherever it is deemed clinically necessary, Morland House Surgery will always provide emergency care to any patient, regardless of their association to the practice. This may be useful if you fall ill whilst away from home, or if you are not registered at the surgery for other reasons. We will provide follow up care for 14 days after initial treatment, after which time you will need to register as either a temporary or permanent patient.
What is my Summary Care Record (SCR) and what choice do I have about who has access?
Your Summary Care Record (SCR) is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies. This means they can give you better care if you need health care away from your usual doctor’s surgery, for example:
- • In an emergency
- • When you’re on holiday
- • When you’re surgery is closed
- • At an out-patient’s clinic.
This summary of your record can be shared electronically via:
- • The Summary Care Record: used nationally across England
- • The Oxfordshire Care Summary: used locally across Oxfordshire
Staff will ask your permission to look at your SCR (except in an emergency where you are unconscious, for example) and only staff with the right levels of security clearance can access the system, so your information is secure.
SCR’s improve care, but if you don’t want to have one you can opt out. See link to an Opt In / Opt Out form below.
What about accountable, named GPs for All Patients?
On registration with Morland House Surgery all patients are allocated a named accountable GP who will be their ‘usual doctor’. We do this to ensure continuity of care and a patient centred focus and we encourage you to make appointments with your usual doctor whenever possible.
Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.
Having a named GP will not prevent you seeing any other doctor in the practice. Also it is inevitable that your named GP will not be available at all times that you require an appointment. If your needs are urgent, you may therefore need to discuss them with another doctor in the practice.
If you unsure of who your usual doctor is please check with our reception team when you are next in the surgery.
Which areas do you take patients from?
We currently take patients from the following areas:
Stanton St John